Booking conditions

Lac À l'Eau-Claire - Booking conditions

See terms and conditions applicable booking at Auberge Lac‑à‑l'Eau‑Claire

Currency : All prices are listed in Canadian dollars.

Cottages and condos : 2‑night minimum stay at all times.

Credit cards : We accept Visa and Mastercard.

Confirmation policy : In order to guarantee your reservation, a credit card deposit of 35% of the cost of the stay is required prior to confirmation.

Cancellation policy : The deposit is non‑refundable; however, you can transfer it within 6 months if the cancellation is made 30 days prior to check‑in. Beyond the 30 day limit, no transfer or refund will be made. The deposit isn't reimbursed and 1 night including tax will be charged if cancel the arrival day. Any anticipated departure will be charged as per original booking.  

Taxes : The touristic tax for the Mauricie region of 3,5% per room, per night is added to the proposed rates plus a 5% (G.S.T.) + 9,975% (Q.S.T.) tax.

Other information : No credit is given for unconsumed meals or activities.

Electric Vehicles: Two Tesla charging stations and two universal charging stations are available to customers free of charge.

Rates : All rates are subject to change without notice.

Animals : We do not accept any animals on the site.

Motors and boats : Because of the propagation of the cyanobacteria (bacteria responsable of the water pollution by the blue‑green alguae) it is now forbidden to use your own boats and gas motors on our lakes, there will be no exception to this rule.

Times to remember :

 

  Check‑in Check‑out
Inn and Pavilions 3 pm 11 am
Cottages and Condos 6 pm 1:30 pm

 


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